Communicate effectively in an automotive workplace

Communicate effectively in an automotive workplace

A$300.00

Application

This unit describes the performance outcomes required to communicate in an automotive workplace. It involves communicating effectively by conveying and receiving information using verbal and non-verbal techniques and correct automotive technical terminology. It applies to those working in the automotive service and repair industry.

Details

This unit comes with:

  • 2 Assessment Tools
    • Knowledge Assessment
    • Practical Assessment
  • 2 Trainer’s Guides
    • Knowledge 
    • Practical
  • Practical Observation & Competency Conversation
  • Mapping Guide
  • Final Assessment Summary Sheet
  • Student Unit Guide
  • Trainer’s Handouts (Where Available)

These resources have been designed to suit face to face training and assessment such as within a pre-apprenticeship, apprenticeship or school based trainees. 

Comprehensive mapping guide has been provided covering all aspects including performance evidence, knowledge evidence, foundation skills and range of conditions. The guide also provides an overview of how the assessment conditions would be met through the assessment. 

All training & assessment resources are in doc format, fully editable and can be contextualised and reprinted within the RTO.

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